Services & Support

At BlueData, your success is our success. Our services and support experts can help you to improve business agility and achieve faster time-to-insights for your AI and Big Data initiative, deliver greater operational and cost efficiencies, and bridge the gap between IT and your data science teams.We offer a complete portfolio of services — including strategic planning, deployment, best practices, training, support, and optimization — to help your organization realize big value from AI / Machine Learning and Big Data Analytics with the BlueData EPIC™ software platform.

BlueData services

Strategy & Feasibility

Our Strategy & Feasibility Services help you develop a comprehensive and customized strategic plan for your AI and Big Data initiative, based on your business goals and potential use cases. We identify, prioritize, and evaluate options so you can choose the most effective path to AI-as-a-Service or Big-Data-as-a-Service (BDaaS). And we can evaluate and test the potential value for your organization, by designing and implementing an initial use case with the BlueData EPIC platform.

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services solution brief

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BlueData Services and Solutions brief

Deployment & Readiness

Our Deployment & Readiness Services help you to implement your vision and embark on your AI and Big Data journey with BlueData, ensuring a smooth transition and success for your implementation. We focus on the infrastructure deployment from pilot to production, the creation of Docker-based images for your AI / Machine Learning and Big Data Analytics applications, and the enablement of your teams so they are ready to operate the BlueData EPIC platform.

“BlueData helps Nasdaq
drive business innovation.”

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Optimization & Support

Our Optimization & Support Services maximize the value of your investment by providing operational expertise as well as technical assistance, to maintain and evolve your BlueData deployment. This includes our standard and premium support options, periodic health checks and assistance with software upgrades, as well as staff augmentation to help manage the ongoing operations and optimization of the BlueData EPIC platform for your organization.

In addition, BlueData provides Project Management Office Services and Education Services to support our customers with project governance and a full range of training programs — to deliver greater business value, minimize risk, and take advantage of all the potential benefits of our software platform.

“In every aspect of our Big Data initiative, what we’re doing with BlueData is paying big dividends.”

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BlueData Engagement Methodology™

Our services team and partners utilize the proven BlueData Engagement Methodology™ — designed, built, and fine-tuned from our experience with dozens of large-scale enterprise AI and Big Data deployments. This multi-phased approach helps to ensure success for your AI and Big Data initiative, from initial planning to production rollout and ongoing operations. And at key milestones in the journey, we develop an ROI analysis to report and demonstrate how the project goals and KPIs are being met.

BlueData Engagement Methodology

Case Study in Big Data Analytics and Data Science

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